Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Newberry crews are already moving. We dispatch Newberry units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Newberry, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Newberry roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Burst Pipe Cleanup in Newberry isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Newberry, MI licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Newberry, MI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Newberry property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Newberry call at a time.

The most expensive Newberry restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Newberry dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Newberry response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Newberry property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Newberry, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Newberry properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Newberry get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Newberry drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Newberry estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Our Newberry, MI warehouse keeps drying equipment close, which typically puts a Newberry tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Newberry dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Newberry property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Newberry job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Newberry work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"The drying logs they left behind actually made sense β I could see the numbers dropping every day until it was done." β Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Most Newberry dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Newberry job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Newberry properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Newberry job as complete.
Yes, our Newberry crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Newberry accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Newberry home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Newberry coverage extends through the zip codes shown here and into nearby Newberry, MI communities.
Newberry is our home base, and our reach extends across Newberry, MI through a network of staged equipment and on-call technicians. If your address falls inside or near Newberry, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Newberry, Newberry, MICall now and speak with a real Newberry dispatcher, not a national call center.
Call +1-844-234-5373